FAQ

Designed by Innovators, LIPP is proudly built by a team of engineers, scientists, and innovators with PhD-level expertise and over 280 patent publications to their names. Innovation is in our DNA — creating world-first solutions designed to improve the pouch experience. Proudly designed in Belfast, UK.

At LIPP, we listened to consumers who wanted more flavour and more comfort from their pouches. So we created GEL BOOST — our world-first, patent-pending technology designed to deliver More Flavour, More Energy, and More Comfort. The glucose-based gel boosts flavour, adds a small energy lift, and helps reduce friction and gum irritation for a smoother, more comfortable experience. Proudly designed by our team in Belfast, UK.

This is just the start of our innovation journey and we will be launching more disruptive and exciting products throughout this year. Watch this space!

LIPP nicotine pouches are small, white cellulose-based pouches which are placed under the lip of the user to deliver incredible flavour and nicotine satisfaction for up to 30 minutes. The pouches are completely tobacco-free!

LIPP’s range of nicotine pouches are discreet, simple to use, comfortable, contain no tobacco, no smell, no smoke, no teeth staining, no bad breath, require no charging, and can be used anywhere at anytime. We could go on, they are simply revolutionary!

LIPP are one of the first nicotine pouch brands in the UK to use the highest quality and most expensive nicotine available, S-isomer synthetic nicotine, which is over 99.9% pure. The pouch itself is made of plant fibres and food-grade flavours. Nothing nasty, enjoy guilt-free!

LIPP have developed Low Burn Technology (LBT) to help reduce the burning sensation and improve the consumer experience. However, new users might experience a slight burn under the lip. This is nothing to worry about and will reduce as you get used to them. For new users, we recommend starting with our LIGHT or MEDIUM strength nicotine pouches which have a lower burn effect. More experienced users can try our STRONG or X-STRONG pouches which will have a higher burn effect, and some users even learn to like it!

No, they are designed to simply be placed under your lip and enjoyed! Chewing or sucking them is not a good idea.

LIGHT (0-6mg nicotine per g): LIGHT strength pouches are ideal for first time users, and casual nicotine users. Enjoy the flavour and a light buzz!

MEDIUM (7-13mg nicotine per g): MEDIUM strength pouches are perfect for regular nicotine users. Settle your cravings throughout the day!

STRONG (14-21mg nicotine per g): STRONG strength pouches are most suitable for heavier nicotine users. Get a great buzz whilst enjoying delicious flavour!

X-STRONG (22+ mg nicotine per g): X-STRONG strength pouches are for heavy nicotine users who have previous experience with nicotine pouches. Maximum hit and same great flavours!

Here at LIPP we are engineers and scientists, and we like consistency!

We quote our nicotine ratings per gram because it is the most consistent measure of nicotine concentration, rather than trying to quote the nicotine in every pouch variation we might have in the future.

Think of it like alcohol concentration, your favourite Gin tells you that it has about 40% alcohol volume. This never changes, no matter whether you pour yourself a big glass or a small one!

The pouches are not designed to be swallowed. If this happens and you are feeling unwell, please seek medical attention.

No, we recommend to always remove before falling asleep. You should be alert in case you are receiving too much nicotine, plus there is always a choking risk. Safety first!

Easy, they can be stored at normal room temperature provided the can is closed between uses. Once opening, try to use them within a week, otherwise the flavour and nicotine delivery will start to reduce.

The expiry date is clearly printed on each LIPP product, and it is 18 months from the date of production and there is no requirement for refrigeration.

Absolutely not for anyone under 18 years of age. If a child or animal happens to use or swallow the pouches, seek urgent medical attention. They are also not recommended during pregnancy or nursing or for people with a history of cardiovascular disease. They contain nicotine which is an addictive substance.

Empty cans and gel bottle are absolutely suitable for recycling in appropriate waste streams.

However, at present the pouches should be disposed of through normal household waste .

Simply fill in the contact form or contact info@getlipp.com, explain the problem, and our customer service team will be glad to try and help you! Remember to take a photo and explain clearly what the issue is.